Courtney Adgate
About Courtney Adgate
Courtney Adgate is a Quality Assurance Analyst with over a decade of experience in the payroll industry, currently working at isolved since 2020. She has held various roles in customer service and management, demonstrating a strong background in multi-state payroll systems and Professional Employer Organization (PEO) payroll.
Current Role as Quality Assurance Analyst
Courtney Adgate currently serves as a Quality Assurance Analyst at isolved, a position she has held since 2020. In this role, she focuses on ensuring the quality and accuracy of payroll systems and services. Her responsibilities include testing software updates, identifying issues, and collaborating with development teams to enhance product performance. This position leverages her extensive experience in the payroll industry and her commitment to delivering high-quality service.
Previous Experience at isolved
Courtney Adgate has held multiple positions at isolved prior to her current role. She worked as a Partner Support Manager from 2019 to 2020, where she provided support to partners and clients. Additionally, she served as a Partner Support Team Lead for six months in 2018 and as a Customer Service Representative from 2016 to 2017. Her diverse roles at isolved contributed to her understanding of customer needs and operational processes within the payroll sector.
Background in Payroll Industry
Courtney Adgate possesses a decade of experience in the payroll industry, showcasing a diverse skill set in management, human resources, and accounting. She has worked in various capacities, including Payroll Specialist at TriNet and Payroll Manager at AME, Inc. This extensive background has equipped her with a deep understanding of multi-state payroll systems and Professional Employer Organization (PEO) payroll.
Education and Qualifications
Courtney Adgate studied at Harrison College, where she earned an Associate Degree in Medical Office Management/Administration from 2008 to 2010. This educational background provided her with foundational knowledge that complements her professional experience in the payroll and customer service sectors.
Career Progression at AME, Inc.
Before her tenure at isolved, Courtney Adgate worked at AME, Inc. for six years, where she held various roles, including Payroll Manager and Accounts Receivable and Payable Specialist. Her experience at AME, Inc. contributed to her comprehensive understanding of payroll processes and financial management, further enhancing her qualifications in the payroll industry.