Courtney Connell
About Courtney Connell
Courtney Connell is a Payroll Customer Service Representative at isolved, with previous experience in the food service and healthcare sectors. She holds a Bachelor's degree in Health Information Management from Grand Valley State University and an Associate of Arts and Sciences from Muskegon Community College.
Work at isolved
Courtney Connell has been employed at isolved as a Payroll Customer Service Representative since 2021. In this role, she provides support and assistance related to payroll processes, ensuring that clients receive accurate and timely service. Her experience in customer service is instrumental in addressing client inquiries and resolving issues effectively.
Previous Employment Experience
Before joining isolved, Courtney Connell worked in various roles that contributed to her customer service skills. She served as a Team Member at Tim Hortons from 2014 to 2017 in Norton Shores, Michigan, where she engaged with customers and managed food service operations. Additionally, she worked as a Pharmacy Technician at Walgreens from 2012 to 2014 in Muskegon, Michigan, assisting in medication management and customer interactions. She also briefly worked as a Certified Nursing Assistant (CNA) at Trinity Health Senior Communities in 2016 for four months.
Education and Expertise
Courtney Connell studied at Muskegon Community College, where she earned an Associate of Arts and Sciences (A.A.S.) degree from 2012 to 2014. She furthered her education at Grand Valley State University, obtaining a Bachelor's degree in Health Information Management from 2015 to 2018. This educational background provides her with a solid foundation in health information systems and customer service.