Deanna (Newsome) Howell
About Deanna (Newsome) Howell
Deanna (Newsome) Howell is a Direct Account Manager at isolved, with extensive experience in account management and HRIS roles across various companies. She has a strong background in relationship management and process improvement, having held positions at organizations such as SilkRoad, Halliburton, and Tango Health, Inc.
Work at isolved
Deanna Howell has been serving as a Direct Account Manager at isolved since 2021. In this role, she focuses on managing client accounts and fostering relationships to ensure customer satisfaction and retention. Her experience in remote work aligns with isolved's operational model, allowing her to effectively engage with clients and address their needs.
Previous Experience at SilkRoad
Deanna Howell held multiple positions at SilkRoad, contributing to her expertise in customer success and HR solutions. She worked as a Customer Success Manager for 10 months in 2013 and later as an Innovative Solutions Consultant for one year from 2014 to 2015. Additionally, she served as the Talent Acquisition and Core HRMS Strategy Director from 2011 to 2013. These roles involved developing strategies to enhance client engagement and improve service delivery.
Background in Human Resources
Deanna Howell has a substantial background in human resources, having worked as an HRIS Manager at Halliburton and ION Geophysical Corporation. Her tenure in these roles spanned from 2006 to 2007 and from 2007 to 2011, respectively. She also held the position of HR/HRIS Manager at Landmark Graphics for 11 years, from 1995 to 2006. This extensive experience has equipped her with a deep understanding of HR systems and processes.
Education and Expertise
Deanna Howell studied at the University of Houston-Clear Lake, where she achieved a degree in Literature. Her educational background complements her professional experience, particularly in communication and relationship management. She is highly skilled in building and managing relationships within organizations, which is essential for her roles in account management and customer success.
Achievements in Client Solutions
Throughout her career, Deanna Howell has demonstrated a proven track record of leading teams through change management and maximizing employee performance using a data-driven approach. Her role as a Client Solutions Consultant at Tango Health, Inc. in 2020 further highlights her commitment to identifying and implementing strategic, efficient, and cost-effective process enhancements.