Deb Harrison
About Deb Harrison
Deb Harrison is a Customer Success Manager with extensive experience in client relations and project implementation. She has worked in various roles, including Implementation Manager at ADP and Benefit Concepts, and has a strong track record of resolving client issues and delivering high-quality outcomes.
Work at isolved
Deb Harrison has been employed at isolved as a Customer Success Manager since 2020. In this role, she focuses on enhancing client satisfaction and ensuring successful outcomes for customers. Her responsibilities include managing client relationships and collaborating with various teams to deliver effective solutions.
Previous Experience at ADP
Prior to joining isolved, Deb Harrison worked at ADP as an Implementation Manager II for East Core Major Accounts from 2012 to 2020. During her eight years in Warwick, RI, she specialized in managing sensitive client situations and resolving issues while maintaining high service standards.
Background in Implementation Management
Deb Harrison has extensive experience in implementation management, having worked at Benefit Concepts as an Implementation Manager from 2008 to 2012. She also served as a Team Leader in Underwriting at Decision One Mortgage from 1997 to 2007. Her career spans over two decades, showcasing her expertise in project management and client relations.
Education and Training
Deb Harrison studied at Chariho Regional High School and furthered her education at Ocean State Business Institute. Her academic background has equipped her with the foundational skills necessary for her roles in customer success and implementation management.
Achievements in Client Success
As the NPS Champion for her region, Deb Harrison is responsible for reporting Net Promoter Score results, identifying trends, and sharing best practices. She has a proven track record of delivering project implementations on time, ensuring high-quality outcomes and fostering strong working relationships with clients and project teams.