Jennifer Truskowski
About Jennifer Truskowski
Jennifer Truskowski is an HCM Consultant at isolved, where she has worked since 2022. With a background in sales and client relations, she emphasizes personalized service and has a strong commitment to client satisfaction.
Work at isolved
Jennifer Truskowski has been serving as an HCM Consultant at isolved since 2022. In her role, she focuses on understanding client goals and challenges through active listening and questioning. She utilizes her extensive network of contacts to connect clients with tailored solutions that address their specific needs. Her commitment to personalized client service ensures that each client is paired with a dedicated service representative, contributing to high levels of client satisfaction.
Previous Experience in Payroll and Sales
Prior to her current position, Jennifer Truskowski held various roles at Paychex. She worked as a Sales Consultant from 2003 to 2010, followed by a position as District Sales Manager from 2010 to 2011. She then transitioned to a Senior Sales Consultant role at Paychex for 11 months in 2011-2012. Additionally, she spent five years as a Sales Representative at Balance Point Payroll from 2012 to 2017, where she demonstrated a strong commitment to client satisfaction.
Education and Expertise
Jennifer Truskowski earned her Bachelor of Science in Marketing from the Isenberg School of Management at UMass Amherst, where she studied from 1999 to 2003. Her educational background has equipped her with the skills necessary to excel in client-facing roles within the payroll and human capital management sectors. Her expertise includes client relationship management and personalized service delivery.
Client Retention and Satisfaction
During her tenure at Balance Point Payroll, Jennifer Truskowski contributed to achieving a 95% client retention rate. Her focus on understanding client needs and advocating for high-quality, one-on-one training has been instrumental in reducing errors and enhancing overall client satisfaction. This commitment to client service is a hallmark of her professional approach.