John Cribb
About John Cribb
John Cribb is a Client Services Representative with extensive experience in client service roles across various companies, including isolved and Paychex. He has a background in help desk support and has worked in the Greater New York City Area for over a decade.
Current Role at isolved
John Cribb serves as a Client Services Representative at isolved, a position he has held since 2022. In this role, he focuses on delivering high-quality service to clients, addressing their needs, and ensuring satisfaction with the company's offerings. His experience in client services contributes to his effectiveness in this position.
Previous Experience at Balance Point
Before joining isolved, John worked at Balance Point as a Client Service Representative from 2019 to 2022. During his three years in this role, he developed strong relationships with clients and provided support tailored to their specific requirements. His tenure at Balance Point enhanced his skills in client management.
Career History at Paychex
John Cribb spent ten years at Paychex as an Enterprise Client Service Representative from 2008 to 2018. In this role, he was responsible for managing enterprise-level client accounts, ensuring their needs were met, and providing solutions to complex issues. His long-term commitment to Paychex allowed him to gain extensive experience in client services.
Educational Background and Certification
John studied at The Cittone Institute, where he focused on Help Desk training and achieved Help Desk Certification. This educational background provided him with foundational knowledge and skills applicable to his roles in client services and support.
Experience at Viventium and Diversified
In 2018, John briefly worked at Viventium as a Client Experience Representative for three months. Prior to that, he served as an HR Coordinator at Diversified from 2018 to 2019 for four months. These roles contributed to his diverse experience in client and human resources services.