Kacey Gonzalez
About Kacey Gonzalez
Kacey Gonzalez is a Customer Account Manager at isolved in Phoenix, AZ, with over 20 years of experience in sales and account management across various industries. Previously, she held positions such as Sales Director at Jonin Global and Sales & Marketing Director at Precision Drywall.
Work at isolved
Kacey Gonzalez has been serving as a Customer Account Manager at isolved since 2023. In this role, she focuses on managing client relationships and ensuring customer satisfaction. Her responsibilities include identifying client needs and providing tailored solutions to enhance their experience with the company's services.
Previous Experience in Sales and Management
Before joining isolved, Kacey Gonzalez held several positions in sales and management. She was the Sales Director at Jonin Global from 2017 to 2023, where she led sales initiatives for six years. Prior to that, she worked as the Sales & Marketing Director/Operations at Precision Drywall for ten years, from 2003 to 2013. Additionally, she served as the Regional Training Manager at StormWind Studios for one year in 2017 and as an Executive Regional Sales Consultant at Infusionsoft from 2015 to 2017.
Education and Expertise
Kacey Gonzalez earned a Bachelor of Arts (BA) in Communications from the University of Illinois Chicago, completing her studies from 1991 to 1996. With over 20 years of experience, she specializes in identifying prospects' pain points and providing innovative solutions. Her expertise extends to comprehensive program design and maintaining a strong closing ratio across various industries.
Skills in Relationship Building
Kacey Gonzalez is skilled in creating valuable partnerships and works effectively with stakeholders, customers, and team members at all organizational levels. Her ability to foster relationships contributes to her success in sales and customer account management, enabling her to address client needs efficiently.