Karen L.
About Karen L.
Karen L. is a Benefits Implementation Specialist at isolved, where she has worked since 2017. She holds a Bachelor's degree in Business Administration and has extensive experience in benefits administration and project management.
Work at isolved
Karen L. has been employed at isolved as a Benefits Implementation Specialist since 2017. In this role, she focuses on preparing clients for post-implementation self-sufficiency by providing training and technical assistance on the iSolved platform. She conducts discovery sessions with clients to analyze data for benefit plan design and services, employee enrollments, and COBRA integration. Additionally, she collaborates with other subject matter experts and third parties to create, evaluate, and administer data transmissions. Her responsibilities also include designing customized benefits enrollment portals and building Affordable Care Act measuring tools.
Education and Expertise
Karen L. holds a Bachelor of Business Administration with a focus on Human Resources Management and Services from Columbia Southern University, where she studied from 2013 to 2015. She also earned a Bachelor of Business Administration in Business Administration, Management, and Operations from the University of North Carolina at Charlotte in 2013. Earlier in her education, she obtained an Associate's degree in Education from Fayetteville Technical Community College and studied Registered Nursing at Sandhills Community College. Her educational background supports her expertise in benefits administration and analytics.
Background
Before joining isolved, Karen L. accumulated extensive experience in various roles. She worked at KBR, Inc. as a Project Manager from 2005 to 2014, where she gained significant project management skills over a nine-year period. Following that, she served as a Benefits Administrator/HR Associate at AAA Carolinas for one year from 2016 to 2017. Additionally, she worked as a Disability Claims Manager at Chamberlin Edmonds from 2014 to 2015. This diverse background has contributed to her current role in benefits implementation.
Professional Contributions
In her current role at isolved, Karen L. serves as a subject matter expert in benefits administration and analytics. She provides recommendations and consultations regarding regulatory policies and platform design. Her work involves preparing clients for effective benefits management and ensuring compliance with relevant regulations. Through her contributions, she plays a vital role in enhancing the efficiency and effectiveness of benefits implementation for clients.