Kate Rhrissorrakrai
About Kate Rhrissorrakrai
Kate Rhrissorrakrai is a Customer Service Manager at isolved, with a background in payroll management and customer service. She has held various roles in multiple companies, demonstrating a strong ability to lead teams and develop training processes.
Current Role at isolved
Kate Rhrissorrakrai serves as the Customer Service Manager at isolved, a position she has held since 2021. In this role, she oversees customer service operations and ensures that clients receive effective support. She also contributes to the development of training documents for implementation processes, enhancing the onboarding experience for new clients.
Previous Experience at Paychex
Prior to her current role, Kate worked at Paychex from 2013 to 2016 as a Client Service Supervisor. In this capacity, she managed a team of 8-16 payroll specialists, focusing on delivering high-quality service to clients. Her leadership and management skills were further demonstrated when she was promoted to Lead Implementation Project Manager at PayPro HCS after only six months in her previous role.
Career Development at PayPro HCS
At PayPro HCS, Kate experienced multiple promotions, ultimately becoming Payroll Manager. In this role, she played a key part in creating and refining departmental processes, which contributed to improved operational efficiency. Her ability to adapt and grow within the company highlights her commitment to professional development.
Early Career at High Road Craft Ice Cream
Kate began her career at High Road Craft Ice Cream, Inc. as an Administrative Assistant from 2012 to 2013. During her time there, she gained hands-on experience in various business functions within a startup environment. This role provided her with foundational skills that she later applied in her subsequent positions.
Educational Background
Kate Rhrissorrakrai studied at Kennesaw State University, where she pursued a Bachelor of Business Administration (BBA) with a focus on Marketing and Management. Her studies spanned from 2005 to 2012, equipping her with essential knowledge and skills applicable to her career in customer service and management.