Lianne Knox
About Lianne Knox
Lianne Knox is a Customer Service Representative with a background in chemistry and extensive experience in customer service and payroll services. She has worked at isolved since 2021 and previously held positions at Ace Payroll Services, Inc. and Intuit.
Work at isolved
Lianne Knox has been employed at isolved as a Customer Service Representative since 2021. In this role, she provides support and assistance to clients, ensuring they receive the necessary help with isolved's services. Her experience in customer service contributes to her effectiveness in addressing client inquiries and resolving issues.
Current Role at Ace Payroll Services, Inc.
Lianne Knox has worked at Ace Payroll Services, Inc. as a Payroll Specialist since 2016. With eight years of experience in payroll services, she manages payroll processing and ensures compliance with relevant regulations. Her expertise in this area supports the company's operations and client satisfaction.
Education and Expertise
Lianne Knox holds a Bachelor of Science in Chemistry from the University of Nevada, Reno, where she studied from 1980 to 1983. Additionally, she earned a Bachelor of Science in Business Management from the University of Phoenix, completing her studies from 2000 to 2003. This educational background provides her with a strong foundation in both scientific and business principles.
Customer Service Experience
Lianne Knox has extensive experience in customer service, having held various positions over the years. She worked as a Customer Service Representative II at GreatCall for eight months in 2016. Prior to that, she spent 13 years at Intuit as a Senior Service & Support Specialist 3, where she developed her skills in client support and service management.
Administrative Background
Lianne Knox began her career in administrative roles, starting as an Administrative Assistant at the National Council of Juvenile and Family Court Judges in 1990. This role marked the beginning of her professional journey, which has included various positions in customer service and payroll services.