Liza Williams
About Liza Williams
Liza Williams is a Senior Customer Communications Manager at isolved, where she has worked since 2021. With a strong background in marketing and computer security, she has held various roles in customer success and account management across multiple companies, including IDERA Software and Alert Logic.
Work at isolved
Liza Williams has been employed at isolved since 2021, serving as the Senior Customer Communications Manager. In this role, she is responsible for overseeing customer communications, leveraging her marketing expertise to enhance customer engagement and satisfaction. Her tenure at isolved has allowed her to apply her skills in a dynamic environment, focusing on effective communication strategies that support customer needs.
Previous Experience in Customer Success
Prior to her current position, Liza Williams worked at Alert Logic from 2018 to 2021. She held two roles during her time there: Customer Success Manager from 2018 to 2020 and Program Manager from 2019 to 2021. These positions provided her with valuable experience in customer relations and program management within the computer and network security industry.
Background in Marketing and Branding
Liza's career began at Studio Brand Collective, a marketing and branding agency in Houston, where she worked as a Brand Marketing Associate from 2014 to 2015. This early experience in marketing laid the foundation for her later roles in customer communications. Additionally, she worked at IDERA Software as an Account Manager and later as a Senior Customer Service Enterprise Renewals Representative from 2016 to 2018.
Education and Expertise
Liza Williams earned her Bachelor's degree in Advertising from the University of Houston, where she studied from 2012 to 2015. Her academic background in advertising complements her professional experience, particularly in marketing and customer communications. This educational foundation supports her ability to lead and manage customer interactions effectively.
Leadership Skills
In her role as Senior Customer Communications Manager at isolved, Liza demonstrates strong leadership skills. Her ability to guide teams and manage customer communications reflects her extensive experience in the industry. Her background in both customer success and marketing contributes to her effectiveness in leading initiatives that enhance customer relationships.