Mark Duffell
About Mark Duffell
Mark Duffell serves as the Chief Executive Officer of isolved, a position he has held since 2020. He has extensive experience in leadership roles at various technology companies, including Episerver and Epicor Software.
Current Role at isolved
Mark Duffell serves as the Chief Executive Officer at isolved, a position he has held since 2020. He operates from Salt Lake City, Utah, where he leads the company's strategic initiatives and oversees its operations. His leadership is focused on enhancing customer experience and driving growth within the organization.
Previous Experience at Episerver
Prior to his current role, Mark Duffell was the President and Chief Executive Officer at Episerver from 2015 to 2019. During his tenure, he worked in both Nashua, NH, and Stockholm, Sweden, where he contributed to the company's expansion and market presence in the digital experience sector.
Career at Epicor Software
Mark Duffell has an extensive history with Epicor Software, where he held multiple leadership roles. His positions included Senior Vice President of International Operations from 2000 to 2003, Vice President EMEA Operations from 1996 to 1999, Executive Vice President of Operations from 2003 to 2005, and President and Chief Operating Officer from 2005 to 2008. His contributions spanned various operational and sales strategies across different regions.
Sales Management Experience
Mark Duffell began his career in sales management with roles at Frame Technology and KANA Software. He served as Regional Sales Manager at Frame Technology from 1993 to 1996 in London, England, and later as Chairman, President, and CEO at KANA Software from 2009 to 2014 in Sunnyvale, CA. These positions helped him develop a strong foundation in sales and operational leadership.
Educational Background
Mark Duffell studied at Kingston University, where he earned a Bachelor of Science degree in Production Engineering from 1981 to 1984. His educational background provided him with the technical knowledge and analytical skills necessary for his subsequent roles in technology and software industries.