Michael Flannery
About Michael Flannery
Michael Flannery serves as the Chief Customer Officer at isolved, a position he has held since 2022. He has extensive experience in human capital management, customer relationship management, and operations.
Work at isolved
Michael Flannery currently serves as the Chief Customer Officer at isolved, a position he has held since 2022. He is based in Phoenix, Arizona. Prior to this role, he worked at isolved as the Senior Vice President of Customer Success starting in 2020. Flannery has also held the position of Vice President of Operations at isolved from 2018 to 2020, and General Manager for the iSolved HCM West Region for a brief period in 2020.
Education and Expertise
Michael Flannery has a strong educational background with a Master of Business Administration (MBA) in Management from La Salle University, which he attended from 2009 to 2012. He also holds two Bachelor of Arts degrees from Penn State University, one in Print Journalism and another in Criminal Justice, both completed from 2000 to 2004. His expertise lies in HR technology, employee benefits, customer relationship management, and team building within the Human Capital Management sector.
Background
Flannery has a diverse professional history, having worked in various roles across multiple organizations. He served as Chief Operating Officer at CheckPoint HR from 2016 to 2017 and at BenefitVault, Inc. in 2015. His earlier experience includes positions at PeopleStrategy, where he worked in operations and service roles from 2017 to 2018 and as Director of Operations at CheckPoint HR from 2009 to 2014. He began his career at Towers Perrin as a Technical Advisor/Team Manager.
Achievements
Michael Flannery has a demonstrated history of success in operations and sales within the Human Capital Management space. His leadership roles have involved significant responsibilities in customer relationship management and team building. His work has contributed to the growth and operational efficiency of the organizations he has been part of, particularly in enhancing customer success and service delivery.