Michael Khan
About Michael Khan
Michael Khan is a Strategic Customer Success Manager at isolved, with a diverse background in customer service and business consulting. He has held various roles at companies such as TriNet, Gartner, and Paychex, and has been involved in the financial services sector since 2007.
Current Role at isolved
Michael Khan serves as a Strategic Customer Success Manager at isolved, a position he has held since 2021. In this role, he focuses on enhancing customer experiences and ensuring successful outcomes for clients. His responsibilities include developing strategies to improve customer engagement and satisfaction, as well as collaborating with various teams to address client needs effectively.
Previous Experience at TriNet
Prior to his current role, Michael Khan worked at TriNet as a Business Consultant from 2018 to 2019. During his tenure, he provided consulting services aimed at optimizing business operations for clients. His experience at TriNet contributed to his expertise in customer success and strategic management.
Career Background in Financial Services
Michael Khan has a diverse background in the financial services sector. He worked at Wells Fargo as a Personal Banker from 2012 to 2014, where he managed client accounts and provided financial advice. He also served as a Customer Service Representative at Fifth Third Bank from 2007 to 2009, gaining foundational experience in customer relations and service.
Education and Academic Background
Michael Khan is currently studying at Florida SouthWestern State College, pursuing a degree in Business Administration and Management. He has been enrolled since 2007. Prior to this, he completed his General Education at Ida Baker High School, earning a High School Diploma from 2002 to 2006.
Experience at Paychex
From 2019 to 2021, Michael Khan worked at Paychex as a Human Capital Management Consultant. In this role, he advised clients on human resources solutions and strategies, further enhancing his skills in customer success and business consulting.