Michelle Hay, MBA
About Michelle Hay, MBA
Michelle Hay, MBA, is a Benefits Manager with extensive experience in benefits administration and payroll. She has worked for various companies, including Anthem, Bank of America, and Hooters of America, and holds a Master's degree in Business Administration from Strayer University.
Current Role at isolved
Michelle Hay serves as the Benefits Manager at isolved, a position she has held since 2021. In this role, she is responsible for overseeing benefits administration and ensuring that employee needs are met effectively. Her expertise in negotiating group rates and fees with health plans contributes to the organization's ability to provide competitive benefits packages. Michelle's commitment to prioritizing and meeting deadlines is a key aspect of her performance in this role.
Previous Experience in Benefits and Payroll Management
Prior to her current position, Michelle Hay held various roles that contributed to her expertise in benefits and payroll management. She worked as a Sr. Benefits Analyst at Hooters of America from 2018 to 2020 and as a Disability Case Manager at Anthem, Inc. from 2020 to 2021. Additionally, she served as a Payroll Consultant at ADP from 2015 to 2017 and as a Payroll Specialist at The North Highland Company from 2011 to 2012. These positions provided her with a comprehensive understanding of employee benefits and payroll processes.
Educational Background and Qualifications
Michelle Hay has a solid educational foundation in business and human resource management. She earned a Bachelor of Business Administration (BBA) in Human Resource Management from Strayer University, completing her studies from 2005 to 2009. She further advanced her education by obtaining a Master of Business Administration (MBA) in Human Resource Management from Strayer University-Georgia, which she completed from 2010 to 2012. Her academic achievements support her professional expertise in her current role.
Career History Overview
Michelle Hay has a diverse career history that spans over two decades. She began her professional journey as a Customer Service Representative at Bank of America from 2000 to 2003. She then transitioned to various roles in payroll and benefits, including a Payroll & Benefits Associate at Alpla, Inc. from 2006 to 2011. Her experience also includes working at Anthem, Inc., Hooters of America, ADP, and The North Highland Company, each contributing to her knowledge and skills in benefits management and payroll.
Professional Goals and Areas of Expertise
Michelle Hay aims to expand her expertise in several key areas, including employee relations, project management, safety compliance, benefits administration, payroll, and customer service. Her commitment to professional growth is evident in her pursuit of knowledge and skills that enhance her effectiveness in her current role as Benefits Manager at isolved.