Milan Eapen
About Milan Eapen
Milan Eapen is a Customer Support Manager at isolved, where he has worked since 2020. He has a background in human resources and account management, with previous roles at AmCheck and YMCA.
Work at isolved
Milan Eapen has been serving as the Customer Support Manager at isolved since 2020. In this role, he oversees customer support operations, ensuring that clients receive effective assistance and solutions to their inquiries. Prior to this position, he worked at isolved as the HCM Team Lead from 2019 to 2020, where he contributed to the management of human capital management processes. His experience at isolved spans several years, reflecting his commitment to the company's mission and customer satisfaction.
Previous Experience at AmCheck
Before joining isolved, Milan Eapen worked at AmCheck as an Account Manager from 2015 to 2018. In this role, he was responsible for managing client accounts and ensuring that their needs were met effectively. His tenure at AmCheck provided him with valuable experience in client relations and account management, which he later applied in his roles at isolved.
Education and Expertise
Milan Eapen studied Human Resources Management at North Central College, where he earned a Bachelor of Arts (B.A.) degree from 2013 to 2015. His education provided him with a solid foundation in human resources practices and personnel administration. Additionally, he attended the College of DuPage from 2010 to 2013, further enhancing his knowledge and skills in the field.
Early Career Background
Milan Eapen began his career as a Pharmacy Technician at Walgreens, where he worked from 2008 to 2015. This seven-year experience allowed him to develop strong customer service skills and an understanding of the healthcare industry. In 2015, he also completed a two-month internship in Human Resources at YMCA - Safe n Sound in Naperville, gaining practical experience in HR functions.