Misty Brown
About Misty Brown
Misty Brown is an HCM Operations Benefits Analyst with a strong background in human resources and customer service. She holds a Bachelor's degree in English from the University of North Carolina at Charlotte and a Master's degree in Public Administration from Strayer University.
Work at isolved
Misty Brown has been employed at iSolved HCM as an HCM Operations Benefits Analyst since 2019. In this role, she utilizes her expertise in human resources and benefits management to support clients and enhance operational efficiency. Her responsibilities include analyzing benefits data and ensuring compliance with regulations, which are critical for maintaining effective HR operations.
Education and Expertise
Misty Brown holds a Bachelor's degree in English from the University of North Carolina at Charlotte and a Master's degree in Public Administration from Strayer University. Her educational background provides a strong foundation for her analytical and communication skills. Additionally, she is a certified Life Coach, which enhances her ability to guide individuals in personal development.
Background
Misty Brown has a diverse professional background in human resources and customer service. Prior to her current position at iSolved HCM, she worked at Paychex as a Benefits Implementation Specialist from 2016 to 2018 and spent 14 years at TriNet SOI as a Senior Specialist from 2002 to 2016. This extensive experience contributes to her proficiency in benefits analysis and operational support.
Achievements
Throughout her career, Misty Brown has developed expertise in leadership and training, which she applies in her role as a Benefits Analyst. Her strong background in customer service complements her human resources skills, allowing her to effectively address client needs and improve service delivery.