Norma Johnson
About Norma Johnson
Norma Johnson is a Customer Support Representative at isolved, where she has worked since 2020. She has a background in food preparation and has previously held a supervisory role at Precision Payroll of America.
Work at isolved
Norma Johnson has been employed at isolved as a Customer Support Representative since 2020. In this role, she provides assistance to clients and addresses their inquiries related to the company's services. Her position is remote, allowing her to support customers across various locations in the United States. Johnson's experience in customer support contributes to her effectiveness in resolving issues and enhancing client satisfaction.
Education and Expertise
Norma Johnson completed her high school education at Afton Central, where she studied Food Preparation, Professional Cooking, and Kitchen Assistance, earning a High School Diploma from 1973 to 1985. Following this, she attended the College of DuPage from 1985 to 1987, furthering her education for two years. This educational background provides her with a foundation in both culinary skills and customer service.
Background
Prior to her current role at isolved, Norma Johnson worked at Precision Payroll of America as a Customer Support/Distribution Supervisor from 2013 to 2020. In this capacity, she managed customer support operations and supervised distribution processes, gaining valuable experience in the payroll industry. Her career path reflects a consistent focus on customer service and support roles.
Professional Experience
Norma Johnson has accumulated significant experience in customer support over the years. Her tenure at Precision Payroll of America lasted for seven years, where she developed skills in managing customer inquiries and overseeing distribution. This experience laid the groundwork for her current role at isolved, where she continues to apply her expertise in a remote setting.