Shakira Nelson
About Shakira Nelson
Shakira Nelson is a Customer Support Analyst with extensive experience in customer service roles. She has worked at isolved hcm since 2019 and has held various positions in different companies since 2004.
Work at isolved
Shakira Nelson has been employed at isolved HCM as a Customer Support Analyst since 2019. In this role, she provides assistance and solutions to clients, ensuring they effectively utilize the company's human capital management software. Her experience in customer support contributes to her ability to address client inquiries and resolve issues efficiently.
Current Employment at Shoe Carnival, Inc.
Shakira Nelson has held the position of Cash Lead at Shoe Carnival, Inc. since 2014. In this capacity, she oversees cash handling and ensures smooth operations at the store level in Evansville, Indiana. Her responsibilities include managing transactions, training staff, and maintaining customer service standards.
Previous Experience in Customer Service and Merchandising
Prior to her current roles, Shakira Nelson worked as a Merchandiser at TNG – a division of the Jim Pattison Group from 2010 to 2014. She also served as a Customer Service Representative at The Home Depot from 2004 to 2008, where she assisted customers with inquiries and product information. Additionally, she worked as a Pharmacy Clerk at Walgreens for six months in 2008.
Education and Training Background
Shakira Nelson studied at Penn Foster Career School from 2010 to 2011, focusing on career development. She completed her high school education at Ellison High School, where she attended from 1998 to 2000. Her educational background supports her professional roles in customer service and support.