Shane Underwood
About Shane Underwood
Shane Underwood is the Director of PEO Solutions at isolved, with over 20 years of experience in the HR outsourcing industry. He has held various leadership roles and has a strong background in account management and implementation across multiple HCM systems.
Work at isolved
Shane Underwood has served as the Director of PEO Solutions at isolved since 2020. In this role, he focuses on providing professional employer organization (PEO) solutions to clients, leveraging his extensive background in human resources and outsourcing. His tenure at isolved has allowed him to apply his leadership skills and industry knowledge to enhance client engagement and service delivery.
Previous Experience in HR Outsourcing
Prior to his current position, Shane Underwood held various roles in the HR outsourcing industry. He worked as the Director of Client Engagement at TrueHR from 2015 to 2016, and as HRIS Manager at PathGoal Employer Services from 2018 to 2019. His experience also includes roles at PrismHR as Customer Success Manager and Advanced PEO Solutions, LLC as Client Account Manager, showcasing a consistent focus on client relations and service implementation.
Education and Expertise
Shane Underwood's educational background includes studies in Business Administration and Liberal Arts at Polk State College, where he earned his degree from 1992 to 1995. He also obtained various licenses and certifications in insurance, including a 2-15 Life, Health, and Variable Annuity License in 2007. His studies in Project Management at Mercuri International further complement his expertise in managing HR projects and client accounts.
Background in Account Management
Shane Underwood has a strong background in account management, particularly within the HR outsourcing sector. His career began in 1999 at CertiPay as an Account Manager, and he continued to build his expertise in this area through roles at Omega Business Solutions and Advantec. This extensive experience has equipped him with the skills necessary to effectively manage client relationships and deliver tailored HR solutions.
Leadership Roles in HR
Throughout his career, Shane Underwood has held multiple leadership roles in the HR and PEO solutions sectors. His positions have included Director of Implementation at Propel HR and various management roles across different organizations. This trajectory reflects his capability to take on increasing responsibilities and lead teams in delivering effective HR services.