Shannon Clark
About Shannon Clark
Shannon Clark is a Cobra and FSA Integration Specialist with extensive experience in the benefits implementation and customer service sectors. She has worked at Infinisource in various roles for over a decade and currently holds positions at Isolved HCM and Infinisource.
Current Role at Isolved
Shannon Clark serves as a Cobra and FSA Integration Specialist at Isolved HCM. She has held this position since 2016 and is based in Charlotte, North Carolina. In this role, she is responsible for managing the integration of COBRA and Flexible Spending Account (FSA) services, ensuring compliance and effective communication with clients.
Previous Experience at Infinisource
Shannon Clark has extensive experience at Infinisource, where she worked in various roles over a span of several years. She began as a Receptionist in 2000 and progressed to positions such as Cobra Customer Response Specialist, Cobra Customer Service Supervisor, and Cobra Eligibility Management Lead Consultant. Her tenure at Infinisource lasted from 2000 to 2016, with specific roles focusing on customer service and benefits implementation.
Education Background
Shannon Clark attended Coldwater High School from 1986 to 1990. This educational foundation provided her with the skills necessary for her subsequent career in customer service and benefits management.
Career Timeline
Shannon Clark's career spans over two decades, with significant experience in the COBRA administration field. She worked at Infinisource in various capacities from 2000 to 2016, including roles such as Cobra Customer Service Trainer and HCM Benefit Implementation Specialist. Her current role at Isolved marks a continuation of her expertise in this area.