Stacy Menecola
About Stacy Menecola
Stacy Menecola is a Strategic Customer Success Manager at isolved, specializing in customer satisfaction and retention. She has extensive experience in relationship management and a strong background in the Workers Comp industry.
Current Role at isolved
Stacy Menecola serves as a Strategic Customer Success Manager at isolved, a position she has held since 2022. In this role, she focuses on building long-term relationships with executive-level decision makers to ensure customer satisfaction and retention. She utilizes her skills in team building to enhance collaboration and performance within her team. Her responsibilities also include increasing revenue generation by promoting the sale of additional products and services to existing clients.
Previous Experience at ADP
Before joining isolved, Stacy worked at ADP as a Senior Worker's Comp Insurance Producer from 2014 to 2019. During her five years at ADP, she developed a strong background in the Workers Comp industry, which complements her current role in customer success management. Her experience at ADP equipped her with valuable insights into customer needs and industry standards.
Experience at NCR Corporation
Stacy was employed at NCR Corporation as a Relationship Manager from 2020 to 2022. In this two-year role, she played a key role in the transition and integration process during the acquisition of NCR by isolved. Her work involved managing client relationships and ensuring a smooth transition for customers during this significant organizational change.
Educational Background
Stacy Menecola has a solid educational foundation with degrees from DeSales University and Northampton Community College. She earned a Bachelor of Science in Marketing/Marketing Management and a Bachelor of Arts in Business Administration and Management from DeSales University, studying from 2003 to 2006. Additionally, she obtained an Associate of Arts and Sciences in Hotel/Restaurant Management from Northampton Community College, where she studied from 1999 to 2002.
Sales Management Experience
Stacy has extensive experience in sales management, having worked as a Senior Sales Manager at LA Weightloss from 2001 to 2004 and again from 2011 to 2014. In these roles, she focused on driving sales performance and customer engagement, which has contributed to her expertise in customer success and relationship management.