Thomas Speel
About Thomas Speel
Thomas Speel is a Customer Success Manager at isolved, based in Allentown, Pennsylvania. He has a diverse background in customer relations and data analytics, with previous roles at companies such as NCR Corporation and Dun & Bradstreet.
Current Role at isolved
Thomas Speel currently serves as a Customer Success Manager at isolved, a position he has held since 2023. In this role, he focuses on managing customer relationships and ensuring client satisfaction. His expertise in data analytics enhances his ability to address customer needs effectively. Thomas's background in HRIS systems supports his responsibilities in customer success, allowing him to provide tailored solutions to clients.
Previous Experience at isolved
Before his current role, Thomas worked at isolved as an Implementation Analyst for four months in 2022. In this capacity, he contributed to the successful implementation of solutions for clients, leveraging his analytical skills to facilitate smooth transitions and enhance customer experiences.
Professional Background
Thomas has a diverse professional background, having held various roles in different organizations. He worked at NCR Corporation in multiple capacities, including Account Manager - Payments and Account Support Analyst, where he focused on HCM Benefits/HR. His experience also includes positions at Dun & Bradstreet, where he served as an Account Executive and Project Analyst, among others. This varied experience has equipped him with skills in risk analysis and credit management.
Education and Expertise
Thomas Speel earned a Bachelor of Science degree in Sports Management with a Business Minor from Liberty University. His educational background, combined with his professional experience, has provided him with a strong foundation in customer success, data analytics, and risk analysis, making him well-suited for his current role.
Career Timeline
Thomas's career spans several years and includes roles in various industries. He began his career at Minerals Technologies Inc. as a Travel & Expense Associate and later worked at Upper Main Line Y as a Membership Coordinator. His tenure at Dun & Bradstreet included multiple roles over several years, contributing to his extensive experience in customer relations and project management.