Victoria Fields
About Victoria Fields
Victoria Fields is an Implementation Specialist with extensive experience in client support and process improvement. She has worked for several companies, including Heartland Payment Systems and isolved, and holds a Bachelor's Degree in Health Care Administration from California State University.
Work at isolved
Victoria Fields has been employed at isolved as an Implementation Specialist since 2021. In this role, she monitors the implementation process, ensuring that potential issues are identified and escalated as necessary. Her responsibilities include preparing customers for post-implementation self-sufficiency by providing comprehensive training on the iSolved system. Fields contributes to the ongoing improvement of the Payroll Implementation process by offering feedback and sharing ideas that enhance technical capabilities.
Previous Experience at Heartland Payment Systems
Victoria Fields worked at Heartland Payment Systems from 2015 to 2019. Initially, she served as a New Client Specialist and Account Care Coordinator for two years in Santa Ana, California. In this position, she focused on client care and support. Fields then transitioned to the role of Implementation Specialist and Client Partner, where she continued to develop her expertise in client implementation processes for an additional two years.
Experience at PAYDAY Workforce Solutions
From 2019 to 2021, Victoria Fields was an Implementation Specialist at PAYDAY Workforce Solutions in Orange County, California. During her tenure, she was responsible for overseeing the implementation of services and ensuring client satisfaction. This role further developed her skills in managing client relationships and streamlining implementation processes.
Education and Expertise
Victoria Fields earned her Bachelor's Degree in Health/Health Care Administration/Management from California State University-Long Beach, where she studied from 2011 to 2014. She also attended California State University-Fullerton from 2008 to 2011. Her educational background provides a foundation for her work in implementation and client management within the healthcare and payroll sectors.