Paris Maboudi
About Paris Maboudi
Paris Maboudi is a Customer Experience Manager with expertise in bilingual communication and a strong background in enhancing customer interactions. With over 17 years of experience at Neiman Marcus Group and current work at iSono Health, Maboudi combines problem-solving skills with knowledge of SaaS platforms to drive customer success.
Work at iSono Health
Paris Maboudi has served as the Customer Experience Manager at iSono Health since 2021. In this role, she focuses on enhancing customer interactions and ensuring satisfaction within the technology-driven healthcare sector. Her expertise in bilingual communication allows her to effectively engage with diverse language groups, contributing to improved customer experiences. Maboudi's strong problem-solving skills and accountability are key components of her approach to customer success.
Previous Experience at Neiman Marcus Group
Prior to joining iSono Health, Paris Maboudi worked at Neiman Marcus Group for 17 years, from 2004 to 2021. During her tenure, she held various positions, including Sales and Customer Success Manager and Product Specialist. Her experience in these roles in Palo Alto, CA, equipped her with valuable skills in customer engagement and sales strategies, which she has applied in her subsequent positions.
Background and Education
Paris Maboudi studied at Shahid Beheshti University, where she earned a Bachelor's Degree in German Literature and Philosophy. Additionally, she pursued further education at Stanford University, completing a Certificate in Business Writing. This academic background supports her strong communication skills and her ability to develop creative concepts that enhance customer retention and loyalty.
Experience in Social Media Strategy
From 2018 to 2020, Paris Maboudi worked as a Social Media Strategist at MyCue in Saratoga, California. In this role, she focused on developing strategies to engage customers through social media platforms. Her experience in this area complements her customer experience management skills, allowing her to leverage digital communication effectively.
Skills and Expertise
Paris Maboudi possesses expertise in bilingual communication and is skilled in enhancing customer interactions across diverse language groups. She has experience working with SaaS platforms, contributing to customer success in technology-driven environments. Her determination for problem-solving and curiosity to learn further enhance her capabilities in customer experience management.