James Strong
About James Strong
James Strong is a Senior Customer Success Architect currently at Isovalent, with a diverse background in cloud technologies and DevOps. He has held various roles in notable companies, including Contino and GE Appliances, and has authored materials in the tech field since 2021.
Current Role at Isovalent
James Strong serves as a Senior Customer Success Architect at Isovalent, a position he has held since 2024. In this role, he focuses on enhancing customer experiences and ensuring successful implementation of Isovalent's solutions. His expertise in technical communication aids in bridging the gap between clients and the technical team.
Previous Experience at Contino
Prior to his current role, James Strong worked at Contino as the Cloud Native Director from 2019 to 2021. He also held the position of Technical Principal for a duration of nine months in 2018. His experience at Contino involved leading cloud-native initiatives and providing strategic guidance to clients.
Educational Background
James Strong earned a Bachelor of Science in Computer Science from the University of Dayton, completing his studies from 2006 to 2010. He further advanced his education by obtaining a Master of Science in Computer Science from the University of Louisville, where he studied from 2013 to 2015.
Expertise in Technical Communication
James Strong has developed expertise in creating technical materials that effectively communicate value to both clients and end users. This skill is crucial in his roles, particularly in customer success and technical consulting, where clear communication of complex concepts is essential.
Involvement in Kubernetes Community
James Strong actively maintains the ingress-nginx project, a widely used Kubernetes ingress controller. His involvement in this project highlights his commitment to the Kubernetes community and his technical proficiency in cloud technologies.