Eduardo P.
About Eduardo P.
Eduardo P. is a Customer Success Manager at Issuu, with a background in various roles including training and development, technical consulting, and customer support. He has experience in SAP software modules and holds degrees in Community Policies and Media Studies from Universidade do Minho.
Work at Issuu
Eduardo P. currently serves as a Customer Success Manager at Issuu, a role he has held since 2023. Prior to this position, he worked as a Customer Success Associate at the same company from 2022 to 2023. His responsibilities in these roles focus on ensuring customer satisfaction and optimizing user experience with Issuu's platform. Eduardo's experience in customer success aligns with his background in training and development, allowing him to effectively support clients.
Previous Experience at The Linde Group
Eduardo P. worked at The Linde Group for a total of five years, holding two positions. He served as a Senior Clerk from 2015 to 2017, followed by a role as a Training and Development Specialist from 2017 to 2020. In these positions, he gained valuable experience in operational processes and employee training, contributing to the development of staff competencies within the organization.
Education and Expertise
Eduardo P. studied at Universidade do Minho, where he achieved a specialization in Community Policies and Territorial Cooperation from 2008 to 2012. He also holds a degree in Media Studies, which he completed from 1999 to 2005. His educational background provides him with a solid foundation in both community engagement and media, complementing his professional roles in customer success and training.
Technical Skills and Certifications
Eduardo P. possesses operative experience in SAP SD and SAP FI, which are specialized modules in the SAP software suite. He is also a certified trainer, demonstrating his expertise in administrative back and front office operations. These technical skills enhance his ability to support clients effectively and contribute to their success.
Diverse Personal Interests
Eduardo P. has a range of personal interests that include photography, aviation, drumming, and driving. These activities reflect his diverse interests outside of his professional life, showcasing a well-rounded individual with varied pursuits.