Kelsey M.
About Kelsey M.
Kelsey M. is the Head of QA at Issuu, where she has worked since 2022. With a background in quality assurance, teaching, and project management, she has held various roles in organizations across Europe and the United States.
Current Role at Issuu
Kelsey M. serves as the Head of QA at Issuu, a position she has held since 2022. In this role, she oversees quality assurance processes and ensures the delivery of high-quality products. Her responsibilities include managing QA teams and implementing best practices to enhance product reliability and user experience.
Previous Experience in Quality Assurance
Before her current position, Kelsey M. worked as a Quality Assurance Engineer at Issuu from 2020 to 2021. She also held the role of Quality Control Analyst at Infobip from 2021 to 2022. Additionally, Kelsey worked as a QA Analyst at Mish Guru from 2018 to 2020, where she contributed to quality assurance efforts in the Berlin Area.
Educational Background
Kelsey M. earned a Master’s Degree in Philology from Univerzitet u Nišu, studying from 2015 to 2018. Prior to that, she completed a Bachelor of Arts in History and English Linguistics at Boise State University from 2009 to 2013. Her educational background supports her expertise in communication and analytical skills.
Professional Development and Volunteer Work
Kelsey M. has diverse professional experiences, including serving as a Freelance Copyeditor and Proofreader for various organizations. She volunteered with the International Rescue Committee in 2014. Additionally, she worked as a Graduate Teaching Assistant at Univerzitet u Nišu from 2015 to 2016, further enhancing her skills in education and mentorship.
Interests and Focus Areas
Kelsey M. has a keen interest in systems thinking and accessibility. She emphasizes building cultures of quality and system resilience in her work. Her passion for cultivating curiosity and managing complexity in problem-solving scenarios informs her approach to quality assurance and team management.