Stephen Grosso
About Stephen Grosso
Stephen Grosso - Help Desk Coordinator
Stephen Grosso currently holds the position of Help Desk Coordinator. With a focus on providing exceptional IT support, he leverages his extensive experience to manage and resolve issues efficiently. In this role, Stephen is responsible for overseeing help desk operations, ensuring that technical issues are addressed promptly and effectively.
Stephen Grosso - IT Administration and Support Experience
With over 20 years of experience in IT administration and support, Stephen Grosso brings a wealth of knowledge to his current role. His career spans multiple aspects of technology support, showcasing his ability to adapt and thrive in various environments. His tenure in IT has made him proficient in managing diverse technical challenges.
Stephen Grosso at ITDATA
Since 2007, Stephen Grosso has been part of ITDATA, contributing significantly to the company's IT support and administration functions. His long-term commitment to ITDATA highlights his reliability and expertise, making him a valuable asset to the organization. He has taken on numerous projects and responsibilities over the years, furthering the company's technical capabilities.
Stephen Grosso - System Engineer in Higher Education
Before joining ITDATA, Stephen Grosso worked as a system engineer in the higher education field. This role allowed him to gain important insights and skills specific to the education sector, which involves managing complex IT environments and supporting a diverse user base. His experience in higher education has contributed to his well-rounded IT proficiency.
Stephen Grosso - Microsoft IT Academy Graduate
Stephen Grosso is a graduate of the Microsoft IT Academy, which provided him with a strong foundation in Microsoft technologies and IT best practices. This formal education has equipped him with the skills necessary to manage and support Microsoft-based environments efficiently. It also underscores his commitment to continuous learning and professional development.
Stephen Grosso - Project Management
Stephen Grosso has managed significant IT projects such as data migrations to cloud solutions and client moves to new locations. His ability to oversee these complex projects demonstrates his organizational skills and technical expertise. His project management experience ensures that critical IT initiatives are executed smoothly and efficiently.
Stephen Grosso - Technical Skills
Stephen Grosso possesses a range of technical skills, including system administration, SonicWall administration, backup and recovery, HyperV management, Exchange administration, group policy, and help desk management. These skills enable him to manage and support IT infrastructures effectively, ensuring operational continuity and robust security measures.