Alison Enright
About Alison Enright
Alison Enright serves as the Senior Director of Operations at ITHAKA, where she leads a team focused on enhancing operational efficiency and delivering user value. With a background in software quality assurance and product documentation, she has held various roles at ITHAKA and other organizations over her career.
Work at ITHAKA
Alison Enright currently serves as the Senior Director of Operations at ITHAKA, a position she has held since 2019. In this role, she leads a team focused on enhancing operations to deliver impactful user value. Prior to this, she worked as the Director of Digital Product Operations from 2017 to 2019 and as the Associate Director of Software Quality Engineering from 2010 to 2017. Throughout her tenure at ITHAKA, Enright has proactively identified opportunities for continuous improvement and collaborated with leadership to implement changes and measure their impact.
Previous Experience
Before joining ITHAKA, Alison Enright worked at MediaSpan as the Manager of Software Quality Assurance and Product Documentation from 2006 to 2010. She also held the position of Software Quality Assurance Manager at Heartland Information Services from 2000 to 2006. These roles provided her with extensive experience in software quality assurance and product documentation, contributing to her expertise in operations management.
Education and Expertise
Alison Enright studied at Northcentral University, where she earned a Bachelor of Business Administration with a focus on Applied Computer Science from 2007 to 2010. This educational background has equipped her with the necessary skills to excel in her roles within the tech and operations sectors, particularly in software quality assurance and operational leadership.
Leadership and Collaboration
In her current role at ITHAKA, Alison Enright collaborates with other leaders to ensure high levels of accountability within an agile, empowered team environment. She is also a core contributor to the implementation of talent development and performance management best practices, emphasizing her commitment to fostering a productive workplace culture.