Bill Schell
About Bill Schell
Bill Schell serves as the Director of Agile Program Management - Operational Excellence at ITHAKA, a position he has held since 2023. He has extensive experience in leadership development, strategic planning, and process improvement across various sectors, including manufacturing and financial services.
Work at ITHAKA
Bill Schell serves as the Director of Agile Program Management - Operational Excellence at ITHAKA. He has held this position since 2023, contributing to the organization from the New York City Metropolitan Area in a remote capacity. In this role, he focuses on enhancing operational processes and implementing agile methodologies to improve efficiency and effectiveness within the organization.
Previous Experience
Prior to his current role, Bill Schell held several significant positions. He worked at Wells Fargo as Vice President of Operations Engineering, Customer Service, Sales & Operations from 2005 to 2007. He also served as Vice President of Strategy Execution and Organizational Development at PrintingForLess.com from 2007 to 2010. Additionally, he was the Director of Global Business Transformation at American Express from 1999 to 2005, where he managed various initiatives in business process improvement.
Education and Expertise
Bill Schell has an extensive educational background in engineering and management. He earned both his Master of Science and Bachelor of Science degrees in Industrial and Management Engineering from Montana State University-Bozeman, studying from 1993 to 1999. He further advanced his education by obtaining a PhD in Engineering Management from the University of Alabama in Huntsville, where he studied from 2004 to 2010. His expertise includes leadership development, strategic planning, and process improvement.
Academic Involvement
Bill Schell has a substantial academic background, having served as Program Head for Industrial & Management Systems Engineering at Montana State University-Bozeman from 2010 to 2022. In this role, he was a tenured faculty member and contributed to the academic community through research and teaching. He has conducted NSF-sponsored research in engineering education and has received multiple awards for his contributions in both research and teaching.
Specializations and Skills
Bill Schell specializes in various areas including leadership development, strategic planning, project and program management, and process improvement. He has significant experience in transforming processes across multiple sectors such as manufacturing, retail, and financial services. His skill set encompasses call centers, business process outsourcing, supply chain management, systems development, and change management.