Byron Heads
About Byron Heads
Byron Heads is a Senior Software Engineer at ITHAKA, with a background in software engineering and technical writing. He has worked at various institutions, including Barracuda Networks and Eastern Michigan University, and holds multiple degrees in Computer Science.
Work at ITHAKA
Byron Heads has been employed at ITHAKA as a Senior Software Engineer since 2020. His role involves leveraging his expertise in distributed systems and technical writing to contribute to various projects. ITHAKA is known for its commitment to advancing learning and research through technology, and Byron plays a key part in this mission. He is based in Ann Arbor, Michigan, where he has been part of the team for four years.
Previous Experience
Before joining ITHAKA, Byron Heads held several positions that contributed to his professional development. He worked at Barracuda Networks as a Software Engineer from 2011 to 2013. Prior to that, he served as a Computer Science Lab Manager at Eastern Michigan University from 2009 to 2011. He also gained experience as a Student Temp Programmer at the University of Michigan for seven months in 2009-2010 and as a Quality Assurance Temp at Kelly Services from 2006 to 2008.
Education and Expertise
Byron Heads holds a Master's degree in Computer Science from Eastern Michigan University, which he completed from 2009 to 2012. He also earned a Bachelor's degree in Computer Science from the same institution between 2007 and 2009. His educational background includes studies at Lake Superior State University and Washtenaw Community College, where he focused on Computer Science and Engineering, and Robotics and Computer Science, respectively. His expertise includes distributed systems, technical writing, and system integration.
Technical Skills
Byron Heads possesses a diverse skill set that includes technical writing, particularly in system architecture and API documentation. He has experience with manual product testing and QA automation, including the continuous integration and testing life cycle. His technical proficiency extends to virtualization technologies such as AWS, VMWare, Virtual Box, Docker, and Vagrant. Additionally, he has a strong background in system integration with platforms like Moltin, Salsify, and GroupBy.
Career Progression
Byron Heads began his career as a Maintenance Technician at Hatch Stamping from 2004 to 2005. He transitioned into the technology field by working as a Quality Assurance Temp at Kelly Services from 2006 to 2008. His roles at the University of Michigan and Eastern Michigan University further solidified his foundation in software engineering and computer science. His career trajectory reflects a consistent focus on software development and technical expertise.