Douglas Duford
About Douglas Duford
Douglas Duford is a Senior Quality Assurance Engineer with extensive experience in various testing methodologies and automation. He has worked at ITHAKA since 2020 and has held previous QA roles at LLamasoft, ProQuest, and Nexient.
Current Role at ITHAKA
Douglas Duford serves as a Senior Quality Assurance Engineer at ITHAKA, a position he has held since 2020. In this role, he employs a diverse range of testing methodologies, including black box, gray box, GUI, regression, and performance testing. His work focuses on ensuring comprehensive software evaluation to maintain high standards of quality. Duford also develops and maintains automation test scripts using Selenium, which enhances the overall quality of the software products.
Previous Experience in Quality Assurance
Before joining ITHAKA, Douglas Duford worked in various roles within the quality assurance field. He was a QA Engineer II at LLamasoft, Inc. from 2017 to 2020, where he contributed to software quality for three years. Prior to that, he served as a Software Test Engineer at ProQuest for three months in 2017. Duford also held positions at Nexient, first as a Quality Assurance Engineer from 2014 to 2016 and then as a Quality Assurance Automation Engineer from 2016 to 2017.
Educational Background
Douglas Duford studied at Baker College of Flint, where he earned a Bachelor of Computer Science from 2013 to 2022. He also attended Baker College of Allen Park, obtaining an Associate's degree in Computer Programming from 2009 to 2013. His educational background provides a strong foundation in computer science and programming principles, which supports his work in quality assurance.
Technical Skills and Expertise
Douglas Duford possesses a wide range of technical skills relevant to quality assurance. He is proficient in using various testing tools, including Jmeter and SoapUI, for performance and functional testing. Duford is experienced in managing code changes and collaboration through version control systems like Git. He utilizes Agile/Scrum and Kanban methodologies to effectively manage QA processes and is skilled in test and defect management using tools such as Rally Dev, Pivotal Tracker, Jira, and Test Rails.
Database Management and Operating Systems Experience
Duford has a strong background in database management, with experience in MySQL, DB2, and MSSQL. He is also experienced in working with multiple operating systems, including Linux, Windows, IBM I series OS, and Mac OS. This diverse technical expertise allows him to adapt to various environments and contribute effectively to software quality assurance initiatives.