Rabih Noureddine
About Rabih Noureddine
Rabih Noureddine is a Senior IT Services Engineer at Ithaka, where he has worked since 2013. He has extensive experience in IT roles, including previous positions at Baker College and Wireless Toyz, and holds a Master's degree in Information Assurance from the University of Detroit Mercy.
Work at ITHAKA
Rabih Noureddine has been serving as a Senior IT Services Engineer at ITHAKA since 2013. In this role, he has been responsible for establishing and overseeing a communications strategy for Information Technology Services. He drafts and revises content for internal communications to ensure consistency across the organization. Additionally, he serves as a backup for the Manager of Information Technology Services, managing budget approvals, staff schedules, and meeting management. His tenure at ITHAKA spans over 11 years, during which he has contributed significantly to the IT department.
Education and Expertise
Rabih Noureddine holds a Master of Science degree in Information Assurance from the University of Detroit Mercy, which he completed between 2008 and 2010. He also earned a Bachelor of Applied Science in Information Technology from Davenport University, studying from 2004 to 2007. His educational background provides a strong foundation for his expertise in IT services and management.
Professional Background
Before joining ITHAKA, Rabih Noureddine held various positions in the IT field. He worked as an Adjunct Faculty member at Baker College from 2010 to 2017, where he contributed to the education of students in Livingston, New Jersey. His experience also includes roles as an IT Administrator and Repair Manager at Wireless Toyz, and as an Infrastructure and Application Discovery Engineer at AIG. He briefly worked as a Desktop Technician at Davenport University in 2006.
Training and Development Initiatives
In his current role, Rabih Noureddine designs and arranges training programs for staff during new application rollouts, upgrades, and new hardware installations. This includes training on copiers and video conferencing equipment. His efforts ensure that staff are well-prepared to utilize new technologies effectively.
Communication and Support Roles
Rabih Noureddine participates in an on-call rotation for the Communication Specialist role during organizational incidents and after-hours support. This responsibility highlights his commitment to maintaining effective communication and support within the IT services team.