David Nathan Castro
About David Nathan Castro
David Nathan Castro is a Customer Success Manager with extensive experience in operations and sales support. He has worked at iTradeNetwork, Inc. since 2023 and previously held various roles at the company, as well as positions at Uber and Costco Wholesale.
Current Role at iTradeNetwork
David Nathan Castro serves as a Customer Success Manager at iTradeNetwork, Inc. since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful client engagement. He leverages his experience to assist team members and managers with strategic planning and client management. His responsibilities include improving workflows and integrating new processes to optimize customer success.
Previous Experience at iTradeNetwork
Prior to his current position, David worked at iTradeNetwork, Inc. in various roles. He served as a Sales Operations Analyst from 2019 to 2021, where he contributed to sales initiatives and stakeholder engagement. Following that, he held the position of Senior Operations Analyst from 2021 to 2023, further developing his expertise in operations management within the organization.
Experience at Uber
David Nathan Castro worked at Uber in 2018 and 2019. He began as an Onboarding Specialist for the US & Canada for three months, where he facilitated the onboarding process for new employees. He then transitioned to Central Operations, where he worked for nine months in the San Francisco Bay Area, focusing on operational efficiency.
Educational Background
David studied at San Francisco State University, where he earned a Bachelor's degree in Business Marketing from 2015 to 2018. He also attended San Diego Mesa College, achieving an Associate of Arts (AA) in Sociology from 2014 to 2015. His educational background supports his professional roles in customer success and operations management.
Early Career Experience
David's early career includes various positions that contributed to his skill set. He worked as a Membership Assistant at Costco Wholesale from 2016 to 2017, and as an Administrative Assistant at Norwest Venture Partners for one month in 2018. Additionally, he spent four years as an Electronics Specialist at Target from 2011 to 2015, gaining valuable experience in customer service and sales.