Deepika Shah
About Deepika Shah
Deepika Shah serves as the Lead of Customer Success at iTradeNetwork, Inc. in Dublin, California, where she has worked since 2022, bringing over a decade of experience in account management and sales growth.
Current Role at iTradeNetwork
Deepika Shah serves as the Lead, Customer Success at iTradeNetwork, Inc. since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her position is based in Dublin, California, where she has been instrumental in driving customer engagement and retention strategies.
Previous Experience at iTradeNetwork
Before her current role, Deepika Shah held several positions at iTradeNetwork, Inc. She worked as a Senior Onboarding Specialist from 2022 to 2023 and as an Onboarding Specialist from 2017 to 2021. In these roles, she focused on facilitating the onboarding process for new clients, ensuring a smooth transition and effective use of the company's services.
Professional Background
Deepika Shah has a diverse professional background that includes significant roles in various organizations. She worked at Levi Strauss & Co. as a Performance Consultant from 1997 to 2003, and at Choicelunch as an Account Manager from 2011 to 2017. Additionally, she served as a Project Manager at Wells Fargo Bank from 1992 to 1997. This experience has contributed to her expertise in account management and client relations.
Education and Qualifications
Deepika Shah holds a Bachelor of Science degree in Economics from the University of California, Davis. She also earned an MBA in Finance from the University of California, Berkeley, Haas School of Business. Additionally, she participated in a Semester Exchange program at Columbia Business School, further enhancing her finance knowledge.
Skills and Expertise
Deepika Shah possesses over a decade of experience in account management and sales growth. Her natural sales instinct aids in business development, while her strong passion for customer service drives her approach to work. She is known for building high-performance cultures and fostering superior client relationships, contributing to her success in customer success roles.