Patricia Delude (She/Her)
About Patricia Delude (She/Her)
Patricia Delude is a Customer Success Manager with expertise in traditional and digital marketing strategies. She has a diverse professional background, having worked in various industries including supply chain, edtech, marketing, retail, and non-profit.
Current Role at iTradeNetwork
Patricia Delude serves as a Customer Success Manager at iTradeNetwork, Inc., a position she has held since 2021. Based in Philadelphia, Pennsylvania, she focuses on ensuring customer satisfaction and fostering strong client relationships. Her role involves leveraging her expertise in both traditional and digital marketing strategies to enhance customer engagement and retention.
Previous Experience in Customer Success
Prior to her current role, Patricia worked as a Customer Success Manager at Instructure from 2017 to 2021. She also held a similar position at Practice, which was acquired by Instructure, from 2016 to 2017. Her experience in customer success spans several years and includes managing client relationships and supporting user engagement.
Marketing and Brand Development Expertise
Patricia has a solid background in marketing, having worked as a Marketing Team Lead at Whole Foods Market from 2014 to 2015. Additionally, she served as a Digital Marketing Strategist at Zer0 to 5ive for five months in 2016. Her expertise includes brand development and community relations, which she has applied across various industries.
Educational Background
Patricia holds a Bachelor of Arts degree in Anthropology from American University, where she studied from 2003 to 2007. She also studied Anthropology and Oceania studies at Victoria University in Wellington, New Zealand, for 11 months in 2005. Her educational background provides a foundation for her understanding of diverse cultures and communities.
Diverse Industry Experience
Patricia has worked across multiple industries, including supply chain, edtech, marketing, retail, non-profit, and administration. Her roles have included positions such as Office Coordinator at Millennium Promise and Africa Programs Officer for Special Projects at Malaria No More. This diverse experience contributes to her comprehensive skill set.