Steve Folan
About Steve Folan
Steve Folan is a Customer Success Manager at iTradeNetwork, Inc., with a background in marketing and management. He has held various roles in customer service and account management across several companies since earning his Bachelor of Business Administration from UNH Peter T. Paul College of Business and Economics.
Current Role at iTradeNetwork
Steve Folan has been serving as a Customer Success Manager at iTradeNetwork, Inc. since 2023. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing customer inquiries, providing product support, and implementing strategies to enhance the customer experience.
Professional Experience Prior to iTradeNetwork
Before joining iTradeNetwork, Steve Folan worked at NetSuite as an Account Manager in the Food and Beverage sector from 2021 to 2023. He also held a position at Oracle as an Applications Account Executive, where he specialized in ERP, EPM, SCM, and HCM from 2019 to 2021. His earlier experience includes roles at Medtronic as a Customer Service Representative and McKesson as a Warehouse Associate.
Education and Academic Background
Steve Folan studied at the University of New Hampshire's Peter T. Paul College of Business and Economics. He pursued a Bachelor of Business Administration (B.B.A.) with a focus on Marketing and Management, completing his degree from 2012 to 2016.
Internship and Early Career
Steve began his professional journey as an intern at Alexander Technology Group in 2016, where he worked for seven months. He also gained experience as a Vendor at Delaware North Companies in 2013 and as a Warehouse Associate at McKesson from 2014 to 2015.