Jennifer Rivera
About Jennifer Rivera
Jennifer Rivera is a Customer Service Analyst at ITT Cannon in Nogales, Sonora, Mexico, where she has worked since 2019. She has previous experience in customer service and planning roles at various companies, including Evans Manufacturing and Amphenol Interconnect Products Corp.
Work at ITT
Jennifer Rivera has been employed at ITT Cannon as a Customer Service Analyst since 2019. In this role, she is responsible for managing customer inquiries and ensuring satisfaction with the company's products and services. Her position is based in Nogales, Sonora, Mexico, where she has developed a strong understanding of customer needs and operational processes over her five years of service.
Previous Employment Experience
Prior to her current role at ITT Cannon, Jennifer Rivera worked at Amphenol Interconnect Products Corp. as a Senior Customer Service representative from 2017 to 2019. She also held a position as a Junior Planner at Evans Manufacturing, Inc. from 2016 to 2017. Additionally, she served as Subgerente de servicios at Blockbuster from 2013 to 2014, gaining diverse experience in customer service and planning roles throughout her career.
Education and Expertise
Jennifer Rivera studied at Universidad Durango Santander, where she earned a Licenciatura in Comercio Exterior y Aduanas from 2015 to 2018. This educational background has equipped her with knowledge in international trade and customs, which complements her professional experience in customer service and planning.
Career Timeline
Jennifer Rivera's career spans several roles in customer service and planning. She began her professional journey at Blockbuster in 2013, followed by her position as a Junior Planner at Evans Manufacturing, Inc. in 2016. She then transitioned to a Senior Customer Service role at Amphenol Interconnect Products Corp. before joining ITT Cannon in 2019. This timeline highlights her progression and commitment to the customer service field.