Adam Gray
About Adam Gray
Adam Gray is a Service Desk Analyst at J.D. Irving, Limited, where he has worked since 2021. He has a background in customer service and information technology, having previously held positions at Couche-Tard, Alcool NB Liquor, and Interactive Computer Systems Ltd.
Work at J.D. Irving
Adam Gray has been employed at J.D. Irving, Limited as a Service Desk Analyst since 2021. In this role, he is responsible for providing technical support and assistance to users within the organization. His position involves troubleshooting issues, managing service requests, and ensuring efficient operation of IT services.
Previous Employment Experience
Prior to his current role, Adam Gray worked at Couche-Tard as a Customer Service Representative from 2012 to 2017. He then transitioned to Alcool NB Liquor, where he continued in a similar capacity from 2017 until 2021. Additionally, he gained experience as an Information Technology Specialist at Interactive Computer Systems Ltd for four months in 2020.
Education and Expertise
Adam Gray studied at Eastern College, where he completed a program in Information Technology from 2019 to 2020. This education provided him with foundational knowledge and skills relevant to his current role in IT support. He also attended Oromocto High School, where he completed his secondary education.
Career Timeline
Adam Gray's career began in customer service, with a five-year tenure at Couche-Tard. He then worked for four years at Alcool NB Liquor, further developing his customer service skills. In 2020, he shifted focus to information technology, working briefly at Interactive Computer Systems Ltd before joining J.D. Irving.