Adrian Smith
About Adrian Smith
Adrian Smith is a Technical Lead at J.D. Irving, Limited, with over eight years of experience in various IT roles. He has a strong background in conflict resolution and customer service, supported by degrees in Information Technology and Business Management.
Current Role at J.D. Irving
Adrian Smith serves as the Technical Lead - TF0 at J.D. Irving, Limited, a position he has held since 2019. In this role, he is responsible for overseeing technical projects and ensuring the effective implementation of technology solutions. His tenure at J.D. Irving has allowed him to develop a deep understanding of the company's technical needs and operational processes.
Previous Experience at J.D. Irving
Prior to his current role, Adrian Smith worked at J.D. Irving, Limited as a Technical Analyst from 2018 to 2019. He also served as the Interim DSS Team Lead from 2020 to 2021. His experiences in these positions contributed to his technical expertise and leadership skills within the organization.
Education and Expertise
Adrian Smith holds an Associate's Degree in Information Technology from Nova Scotia Community College, which he completed from 2012 to 2014. He also earned an Associate's Degree in Business Management from the same institution between 2008 and 2011. Additionally, he completed commerce courses at Saint Mary's University from 2005 to 2007. His educational background provides a solid foundation for his technical and managerial capabilities.
Professional Background
Adrian Smith has a diverse professional background, having worked in various roles across multiple organizations. He was previously employed at Emera as a CGI - Desktop Support Consultant from 2015 to 2018 and at the Government of Nova Scotia as a Network Analyst Consultant from 2014 to 2015. His early career included positions at Halifax Water and DRDC, where he gained valuable experience in IT support and analysis.
Skills and Competencies
Adrian Smith possesses a strong ability to manage and resolve conflicts effectively, which enhances his interactions with both customers and employees. He is proficient in a wide range of computer systems, software, and applications, demonstrating his technical savviness. His systematic approach to work aids in managing high-pressure situations, contributing to his success in building exceptional customer experiences over an eight-year period.