Corey Boudreau
About Corey Boudreau
Corey Boudreau is an Intermediate Technical Analyst at JD Irving, where he has worked since 2016. He has a background in technical support and training, with experience in managing mobile device transitions and video conferencing equipment.
Work at J.D. Irving
Corey Boudreau has been employed at J.D. Irving since 2016, currently holding the position of Intermediate Technical Analyst. In this role, he is responsible for managing the setup and troubleshooting of Cisco Video Conference equipment, ensuring that meetings run smoothly. He also plays a key role in the training and onboarding of new Service Desk Analysts, contributing to the development of the team. Previously, he worked as a Service Desk Analyst at J.D. Irving from 2012 to 2016, where he gained valuable experience in technical support.
Education and Expertise
Corey Boudreau studied at ATS, where he achieved the Microsoft Certified Solutions Expert (MCSE) certification from 2003 to 2004. This certification demonstrates his expertise in managing and implementing Microsoft technologies. His educational background provides a strong foundation for his technical roles in various organizations, including his current position at J.D. Irving.
Previous Work Experience
Before joining J.D. Irving, Corey Boudreau worked at several organizations in technical support roles. He served as a Helpdesk Analyst at Fujitsu Consulting from 2006 to 2007 and as a Service Desk Analyst at FacilicorpNB from 2010 to 2012. His diverse experience in these roles has equipped him with a broad skill set in technical support and customer service.
Technical Initiatives and Responsibilities
Corey Boudreau has been involved in significant technical initiatives at J.D. Irving, including the transition of employees from Blackberry to Samsung devices. He ensured a seamless setup and app integration during this transition. Additionally, he utilizes Airwatch as a console for managing mobile devices and regularly performs daily checks on conference equipment to maintain operational efficiency.