David Martin
About David Martin
David Martin is an Intermediate System Analyst specializing in End User Computing at J.D. Irving, Limited, where he has worked since 2017. He has a strong background in Office 365 administration, desktop hardware standards, and system upgrades.
Work at J.D. Irving
David Martin has been employed at J.D. Irving, Limited since 2017, serving as an Intermediate System Analyst in End User Computing. His role involves managing the rollout and administration of Office 365, demonstrating his expertise in cloud-based solutions. Prior to this position, he held various roles within the company, including Deskside Support Technician, Event Monitor, Tier 2 Deskside Support, and Customer Service Analyst. His tenure at J.D. Irving spans over a decade, reflecting a deep familiarity with the organization's IT infrastructure and user support needs.
Education and Expertise
David Martin studied at Compucollege, where he completed a program in Information Technology, achieving the designation of Information System Administrator from 2000 to 2002. His educational background is complemented by a high school diploma obtained from Fredericton High School between 1997 and 2000. His expertise includes managing desktop hardware standards, end user device imaging processes, and troubleshooting video conferencing systems. Additionally, he has experience in upgrading systems to Windows 10, showcasing his technical proficiency in IT environments.
Background in IT Support
David Martin has a comprehensive background in IT support, having worked in various capacities at J.D. Irving, Limited. His career began with roles such as Event Monitor and Customer Service Analyst, where he developed foundational skills in user support and system monitoring. He transitioned to Deskside Support Technician and later Tier 2 Deskside Support, where he further honed his troubleshooting skills and technical knowledge. This progression illustrates his commitment to professional growth within the IT support domain.
Experience with Office 365 and System Upgrades
David Martin has extensive experience in managing Office 365 rollouts and administration, which is critical for organizations transitioning to cloud-based services. His role as an Intermediate System Analyst involves not only the implementation of these systems but also ongoing support and maintenance. Furthermore, he possesses expertise in upgrading systems to Windows 10, ensuring that end users have access to the latest features and security updates. His skills in these areas are essential for enhancing productivity and user satisfaction.