Evan Lodge

Service Desk Analyst @ J.D. Irving

About Evan Lodge

Evan Lodge is a Service Desk Analyst at J.D. Irving, Limited in Fredericton, New Brunswick, with a background in Information Technology and 3D Animation. He has extensive experience in managing IT systems, troubleshooting, and database management.

Current Role at J.D. Irving

Evan Lodge has been employed at J.D. Irving, Limited as a Service Desk Analyst since 2018. In this role, he is responsible for providing technical support and assistance to users, ensuring effective operation of IT services. His expertise includes managing and troubleshooting Active Directory, which is essential for user management and security within the organization. Evan's position involves addressing various IT issues, contributing to the overall efficiency of the company's IT infrastructure.

Previous Experience at Staples

Before joining J.D. Irving, Evan worked at Staples as a Resident Computer Technician from 2013 to 2014. During his 10-month tenure in Fredericton, New Brunswick, he provided technical support to customers, resolving hardware and software issues. This experience laid the foundation for his technical skills and customer service abilities, which he has continued to develop throughout his career.

Education and Expertise in Information Technology

Evan studied Information Technology at Eastern College Fredericton Campus from 2016 to 2018, where he achieved a qualification in IT System Administration. His education provided him with a solid understanding of IT principles and practices. Additionally, he studied at the Center for Arts and Technology Fredericton Campus from 2011 to 2013, focusing on Character Modeling and earning a qualification in 3D Animation and Modeling. This diverse educational background supports his technical capabilities in both IT and creative fields.

Internship at Department of National Defence

Evan completed an internship at the Department of National Defence from 2014 to 2015, where he worked as a 3D Modeling and Rigging intern for 11 months. This role allowed him to apply his skills in 3D modeling within a professional environment, gaining valuable experience in the field of animation and modeling. This internship contributed to his technical skill set and provided insights into working in a government-related organization.

Technical Skills and Competencies

Evan possesses a range of technical skills relevant to his roles. He is capable of performing SQL Server queries and managing databases, which are critical for data management and analysis. He has experience navigating and troubleshooting both Windows and Linux desktop environments, as well as managing Windows Server 2008-2012 and Linux Server environments. Additionally, he has knowledge of personal computer and server hardware, enhancing his ability to resolve technical issues effectively.

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