Helen Ocampo
About Helen Ocampo
Helen Ocampo is a Continuous Improvement Specialist currently working at J.D. Irving, Limited in New Brunswick, Canada. She has a background in customer service, ISO coordination, and chemical engineering, with experience in various roles across multiple organizations.
Current Role at J.D. Irving
Helen Ocampo currently serves as a Continuous Improvement Specialist at J.D. Irving, Limited. She has held this position since 2019, contributing to the company's operational efficiency in New Brunswick, Canada. In her role, she focuses on enhancing processes and implementing best practices to drive continuous improvement across various departments.
Previous Experience at J.D. Irving
Before her current position, Helen Ocampo worked at J.D. Irving, Limited as an ISO Coordinator from 2017 to 2019. In this role, she was responsible for ensuring compliance with ISO standards. Additionally, she completed a Coop Student position at the company in 2014, gaining valuable experience in a professional setting.
Education and Expertise
Helen Ocampo studied at the University of New Brunswick, where she earned a degree in Chemical Engineering from 2012 to 2017. Her education provided her with a strong foundation in engineering principles. She has expertise in implementing ISO 9001 and ISO 14001 standards, as well as skills in Environmental Compliance and Six Sigma methodologies.
Work History in Customer Service
Helen Ocampo has a diverse work history in customer service roles. She worked at Burger King Corporation from 2009 to 2014, where she developed her customer service skills over five years in Saint John. She also served as a Hotel Reservations Agent at Wyndham Hotel Group for three months in 2014 and was a Sales Associate at Bentley Leathers Inc. from 2011 to 2012.
Tutoring Experience
In 2014, Helen Ocampo worked as a Spanish Tutor at the University of New Brunswick for three months. This role allowed her to utilize her language skills and engage with students, enhancing her public speaking abilities and communication skills in an educational environment.