Jennifer Melvin
About Jennifer Melvin
Jennifer Melvin is a Pricing Administrator and Customer Service Analyst for the Lumber Sales Team at J.D. Irving, Limited, where she has worked since 2014. She has a diverse professional background, including roles at ExxonMobil and Shopify, and has studied at Harvard eLearning School of Business.
Current Role at J.D. Irving
Jennifer Melvin serves as a Pricing Administrator and Customer Service Analyst within the Lumber Sales Team at J.D. Irving, Limited. She has been in this role since 2014, contributing to the company's operations in Saint John, New Brunswick, Canada. Her responsibilities likely include managing pricing strategies and providing customer support, ensuring efficient service delivery in the lumber sector.
Previous Experience at ExxonMobil
Jennifer Melvin has extensive experience at ExxonMobil, where she held multiple positions. She worked as a Process Support Analyst in 2011 for 11 months, followed by a role as a Pricing Administrator from 2012 to 2014 for two years. Additionally, she served as the Americas OCS Deployment Coordinator in 2008 for 11 months and as a Global Ecommerce Coordinator from 2009 to 2010 for one year. Her roles involved various aspects of pricing, customer service, and process support.
Work History in Customer Service and Retail
Jennifer Melvin has a diverse work history that includes roles in customer service and retail. She worked as an Emergency Road Service Agent at CAA Atlantic from 2005 to 2006 for one year and as a Customer Service Professional at ExxonMobil from 2006 to 2007 for one year. Earlier in her career, she was a Retail Sales Associate and Key Holder at La Senza from 1996 to 1998 for two years, providing her with foundational experience in customer interactions.
Educational Background
Jennifer Melvin studied at Harvard eLearning School of Business from 2012 to 2013 for one year, focusing on business-related subjects. She also attended Modern Business/Compu College from 1992 to 1993 for one year, gaining essential skills that have supported her career in various administrative and analytical roles.
Early Career Experience
Jennifer Melvin began her career with roles that provided her with administrative and clerical experience. She worked as a Secretary and Accounting Clerk for the City of Saint John from 1995 to 1996 for five months. Additionally, she was a Triage Agent at Innovatia in 2005 for three months, which contributed to her skills in handling customer inquiries and support.