Jocelyn Gallant
About Jocelyn Gallant
Jocelyn Gallant is an Intermediate Network Analyst at J.D. Irving, Limited, where she has worked since 2017. With a career spanning over 18 years in various technical roles, she has developed extensive experience in network analysis and support.
Work at J.D. Irving
Jocelyn Gallant has been employed at J.D. Irving, Limited since 2005, holding various positions that reflect a progressive career in network analysis and technical support. She currently serves as an Intermediate Network Analyst, a role she has held since 2017. Prior to this, she worked as a Network Analyst for eight months in 2016, and before that, she held the position of Technical Analyst II from 2014 to 2016. Her tenure at J.D. Irving also includes roles as a Technical Analyst from 2011 to 2014, a Network Technician from 2007 to 2011, and a Service Desk Analyst from 2005 to 2007.
Education and Expertise
Jocelyn Gallant studied at Collège communautaire du Nouveau-Brunswick (CCNB), where she completed a program in Information Technology with a specialization in Network Specialist from 2001 to 2003. This educational background has equipped her with the necessary skills and knowledge to excel in various technical roles within the information technology sector.
Background in Technical Support
Before joining J.D. Irving, Jocelyn Gallant gained experience in customer support roles. She worked as a Customer Support Analyst for U.S Robotics at ICT Group from 2004 to 2005 and for Bell Sympatico at xwave from 2003 to 2004. These positions provided her with foundational skills in customer service and technical troubleshooting, which she later applied in her roles at J.D. Irving.
Career Progression
Jocelyn Gallant's career has shown a clear trajectory of growth within the technical field. Starting as a Service Desk Analyst in 2005, she advanced through various roles, including Network Technician and Technical Analyst, before reaching her current position as Intermediate Network Analyst. This progression highlights her commitment to professional development and expertise in network analysis.