Joshua Comeau
About Joshua Comeau
Joshua Comeau is a Technical Analyst specializing in Tower Support at J.D. Irving, Limited, where he has worked since 2021. He has a background in Electrical and Electronics Engineering and extensive experience in technical support roles across various companies.
Work at J.D. Irving
Joshua Comeau has been employed at J.D. Irving, Limited as a Technical Analyst - Tower Support since 2021. In this role, he applies his technical expertise to support tower operations, ensuring efficient functionality and reliability. His responsibilities include troubleshooting technical issues and providing solutions to enhance operational performance.
Previous Employment Experience
Before joining J.D. Irving, Comeau worked at Sherweb as a Microsoft 365 Premier Engineering - Technical Advisor Tier 4 for five months in 2020 to 2021. He also held the position of Avaya - CM Backbone Engineer Tier 3 at Innovatia from 2018 to 2020. His earlier experience includes working as a Product Support Specialist at Xerox from 2017 to 2018.
Education and Expertise
Joshua Comeau studied at New Brunswick Community College (NBCC), where he obtained a Bachelor of Engineering in Electrical and Electronics Engineering from 2015 to 2017. He also completed a program in Medical Office Management/Administration at NBCC from 2013 to 2014. His educational background supports his technical skills, including electrical wiring and technical drawing.
Technical Skills and Competencies
Comeau possesses strong skills in electrical wiring, which enhance his capabilities in technical support. He has a solid foundation in networking, contributing to his effectiveness as a Technical Analyst. Additionally, his expertise in technical drawing complements his engineering knowledge, allowing him to address complex technical challenges.
Customer Service Skills
In his role as a Technical Analyst, Joshua Comeau demonstrates strong customer service skills. These skills are essential for effectively addressing client needs and resolving technical issues. His ability to communicate clearly and provide support enhances the overall customer experience.