Michael Creary
About Michael Creary
Michael Creary serves as the Director of Corporate Continuous Improvement at J.D. Irving, Limited, a position he has held since 2020. He has extensive experience in process quality and improvement, having previously worked at Sitel in various roles from 2004 to 2009.
Work at J.D. Irving
Michael Creary has been serving as the Director of Corporate Continuous Improvement at J.D. Irving, Limited since 2020. In this role, he focuses on enhancing operational efficiencies and driving continuous improvement initiatives across the organization. His work contributes to the company's commitment to innovation and excellence in various business processes. J.D. Irving, Limited is based in Saint John, New Brunswick, Canada, and is known for its diverse operations in various sectors, including forestry, manufacturing, and transportation.
Previous Experience at Sitel
Prior to his current role, Michael Creary held multiple positions at Sitel, where he gained extensive experience in process quality and improvement. He worked as a Bell Sympatico Technical Support Supervisor for one year from 2004 to 2005. He then transitioned to the role of Process Quality Analyst from 2005 to 2008, where he spent three years focusing on quality assurance processes. In 2008, he became a Regional Process Quality Analyst for 11 months and later served as a Process Improvement Program Manager until 2009.
Education and Expertise
Michael Creary studied at the University of New Brunswick, where he earned a degree in Computer Science. He also pursued studies in E-Commerce/Electronic Commerce, culminating in a Bachelor of Business Administration (BBA). His educational background provides him with a strong foundation in both technical and business disciplines, equipping him with the skills necessary for his roles in continuous improvement and process management.