Monique Lord
About Monique Lord
Monique Lord is a Client Service Representative at J.D. Irving, Limited, where she has worked since 2020. She studied Criminal Justice and Corrections at New Brunswick Community College and has previous experience in security and hospitality.
Work at J.D. Irving
Monique Lord has been employed at J.D. Irving, Limited as a Client Service Representative since 2020. In this role, she is responsible for managing client inquiries and providing support to ensure customer satisfaction. Her experience in client service contributes to the company's commitment to delivering quality service to its clients.
Previous Employment Experience
Prior to her current position, Monique Lord worked at Industrial Security Limited as a Security Officer from 2018 to 2019. In this role, she was involved in maintaining safety and security protocols. Additionally, she served as a Reservations Specialist at FRHI Hotels & Resorts from 2015 to 2016, where she handled customer reservations and inquiries.
Education and Expertise
Monique Lord studied at New Brunswick Community College (NBCC) from 1998 to 2000, focusing on Criminal Justice and Corrections. She achieved a Diploma in Correctional Techniques during her studies. This educational background provides her with foundational knowledge relevant to her roles in client service and security.
Background in Security and Customer Service
Monique Lord has a background that combines experience in security and customer service. Her role as a Security Officer equipped her with skills in risk management and safety, while her experience as a Reservations Specialist enhanced her abilities in customer relations and communication. This combination of skills supports her effectiveness in her current position.